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Knowledgebase : DNS
If you're not using Reliable Penguin's nameservers then you'll need several DNS records. Assuming your domain name is "domain.com" the IP address of your site is x.x.x.x then add: domain.com IN A x.x.x.x www.domain.com [http://www.domain.com] IN CNAME...
For shared web hosting the correct nameservers depend on which platform you're hosted on: PLATFORM NAMESERVERS Next Gen (PPA) ns1.reliablepenguin.com ns2.reliablepenguin.com Plesk1 ns3.reliablepenguin.com ns4.reliablepenguin.com ...