Knowledgebase : Email
   

Webmail attachments are limited to 16MB. This limit is required to prevent abuse of the system. Contact support@reliablepenguin.com if you need assistance with larger files.
Thunderbird is a popular open-source email client from the Mozilla team. You can download Thunderbird for free here: https://www.thunderbird.net/en-US/ [https://www.thunderbird.net/en-US/] After installing, start Thunderbird and look for the "Set up a...
Office 365 is a subscription email service offered by Microsoft [https://en.wikipedia.org/wiki/Microsoft] as part of Microsoft Office [https://en.wikipedia.org/wiki/Microsoft_Office]. Outlook Mail is included in Microsoft Office. Visit this link to downlo...
Outlook 2016 is included as part of the Microsoft Office 2016 Suite. After installing select "Yes" and click "Next". If Outlook is already installed, you can add a new email account from the File menu by clicking the "+ Add Account" button. Click "Man...
Due to increasing problems with malicious spammers it is vital to all of our clients that email and SFTP accounts be properly protected. Effective immediately for all new accounts and all password changes will require a strong password. Passwords must be ...
Our shared hosting platform is designed to block aggressive behavior from attackers. In particular if you have more than 10 failed login attempts on SFTP, SSH or email then your source IP address will be blocked for 30 minutes. While blocked you will not ...
All inbound email to email boxes hosted by Reliable Penguin have two layers of spam filtering: * MagicSpam * Plesk Spam Filter This article describes how to whitelist sender email addresses or domains in MagicSpam. MagicSpam reduces the amount of...